Eclerx Pune Analyst - Inbound Chat - Customer Operations
Eclerx Pune Analyst - Inbound Chat - Customer Operations
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Are you driven about delivering exceptional customer interactions? Do you thrive in a fast-paced environment where you can contribute to success ? Eclerx is looking for a talented Analyst - Inbound Chat - Customer Operations to join our team within our Pune facilities.
In this role, you will be the primary support for our valued customers via live chat. You will provide solutions to issues, ensuring a positive and efficient experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate information to customers through live chat.
- Addressing customer issues effectively and efficiently.
- Documenting customer interactions and updating databases accurately.
- Working alongside other teams to ensure a positive customer journey.
If you are a dedicated individual with excellent communication and problem-solving skills, we encourage you to apply!
Build your career as an Analyst in Customer Operations - Inbound Chat at Eclerx
Are you a passionate individual with a knack for interaction? Do you thrive in a energetic environment and shine in providing exceptional customer service? If so, Eclerx has an exciting opportunity waiting for you!
We are actively seeking talented Analysts to join our Customer Operations - Inbound Chat team. As an Analyst, you will be the frontline support for our valued customers, handling their questions in a timely and professional manner.
Employ your {strongverbal skills to create clear and concise responses, ensuring a positive customer interaction.
- Play a role in maintaining a high level of customer delight
- Team up with our dedicated support team to handle complex concerns
- Regularly develop your expertise in our products and services
Join a dynamic team where your contributions are valued, and you have the opportunity to grow in your career. Join us today!
Support Analyst Opportunity at Eclerx, Pune
Are you a dedicated individual with a passion for helping others? If so, then we have an exciting opportunity for you! Eclerx is currently seeking a talented and driven Inbound Chat Analyst to join our team in Pune.
This role here involves responding to customer inquiries. You will be the primary resource for customers, providing prompt and courteous service.
We offer a dynamic work environment with opportunities for development. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply!
- Responsibilities include but are not limited to:
- Provide prompt and courteous customer support via chat.
- Respond to customer inquiries in a timely and helpful manner.
- Troubleshoot customer issues and provide solutions.
- Document customer interactions accurately.
- Maintain a positive and professional attitude at all times.
Customer-Focused Analyst Role : Inbound Chat at Eclerx Pune
At Eclerx Pune, we're seeking a dynamic Customer-Focused Analyst to join our thriving team. In this rewarding role, you'll be the primary liaison for our valued customers via inbound chat. Your responsibility will be to deliver exceptional customer service by resolving inquiries, fixing technical issues, and maintaining a favorable customer experience.
- Leveraging your analytical skills to identify customer issues quickly and efficiently.
- Interacting with internal teams to address complex customer requests.
- Being informed on our services and industry trends.
If you're a team player with a passion for customer service, we encourage you to apply. This is your chance to make a real difference in the lives of our customers.
Eclerx Now Hiring Inbound Chat Analysts for Customer Operations
Eclerx Pune has an opening for talented and enthusiastic Inbound Chat Analysts to join its growing Customer Operations team. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. If you are a highly motivated individual who enjoys providing exceptional customer support, this could be the perfect opportunity for you!
Responsibilities may involve providing prompt and courteous assistance to customers via live chat, resolving inquiries and issues efficiently, and documenting interactions accurately.
- To be successful in this role, you will needTo excel as an Inbound Chat Analyst, candidates shouldSuccessful applicants must a strong understanding of customer service principles, excellent typing skills, and the ability to multitask effectively.
- Proficiency in English is required.Knowledge of additional languages is a plus.Excellent written and verbal communication skills are essential.
Analyst - Inbound Chat: Empowering Customers at Eclerx
At Eclerx, our Associate s for inbound chat are the heart of customer engagement . They provide a top-notch experience to each customer who connects through our platform . These dedicated individuals are driven about resolving customer queries in a efficient and friendly manner. By actively guiding customers, they foster lasting bonds and contribute to the overall fulfillment of Eclerx.
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