Jump into Your Career as an Inbound Chat Analyst!
Jump into Your Career as an Inbound Chat Analyst!
Blog Article
Eclerx Pune is currently seeking talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic opportunity for individuals who are passionate about providing exceptional customer service and flourish in a fast-paced environment. As an Inbound Chat Analyst, you will be the initial touchpoint of communication for our valued customers, handling their queries and requests through live chat. You will have a crucial role in providing a positive and seamless customer experience.
- Duties include:
- Assisting to customer inquiries through live chat in a timely and professional manner.
- Providing accurate information about our products and services.
- Troubleshooting customer issues and escalating complex cases when necessary.
- Working with other team members to ensure smooth customer service operations.
Are you interested in this rewarding opportunity, please submit your application today! We are committed to creating a diverse and inclusive workplace where everyone can grow.
Associate - Inbound Chat: Customer Operations at Eclerx
Eclerx is actively seeking a skilled result-oriented and enthusiastic Analyst - Inbound Chat to join our fast-paced Customer Operations team. In this role, you will be the initial liaison for our valued customers via live chat, providing top-notch support and addressing their inquiries in a timely and professional manner.
- You will:
- Offering prompt and comprehensive responses to customer inquiries via live chat.
- Resolving a wide range of customer issues, escalating complex cases as needed.
- Maintaining accurate records of customer interactions within our CRM system.
- Collaborating other team members to ensure a seamless and positive customer experience.
We are looking for:
- Superb written and verbal communication skills.
- Familiarity with customer service principles and best practices.
- Time management abilities in a fast-paced environment.
- Analytical and critical thinking skills
Excited about the opportunity to join our team and make a positive impact, we encourage you to apply today!
Join Our Team as a Customer-Focused Analyst for Inbound Chat at Eclerx Pune
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at addressing customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is hiring a Customer-Focused Analyst to join our dynamic Inbound Chat team. website
In this role, you will be the first point of contact for our valued customers, offering prompt and effective support through live chat interactions. You'll manage a variety of customer requests, from questions about products and services to technical help.
- Responsibilities Include:Responding to customer inquiries promptly and accurately in a friendly and professional manner
- Skills Required:Excellent communication and interpersonal skills
- Benefits of Joining Our Team: Dynamic and collaborative work environment
If you are a enthusiastic and customer-centric individual who is ready to make a difference, we encourage you to apply! Send your resume to jobs@eclerx.com.
Join Eclerx Pune as an Inbound Chat Analyst
Are you a results-oriented individual with a talent for customer service? Eclerx Pune is currently hiring talented Customer Service Representatives to join our thriving team. In this role, you will be the first point of communication for our valued customers, providing outstanding service via live chat. If you have a strong work ethic, we encourage you to consider this opportunity.
- Responsibilities will include: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and efficient manner.
- Competitive compensation and benefits await the right candidate:
- Interested candidates are encouraged to apply online at:
Build a Difference: Inbound Chat Analyst Role at Eclerx
Are you individual looking to have a real change? Eclerx is searching for a talented and enthusiastic Inbound Chat Analyst to join our dynamic team. As an Inbound Chat Analyst, you will be the primary interaction for our valued clients.
- Your responsibilities will include :
- Offering prompt and supportive assistance to clients via live chat.
- Addressing customer concerns in a prompt manner.
- Working with internal departments to provide seamless customer journeys
If you are keen to learn, grow , and make a real impact , we encourage you to submit your application .
Boost Excellent Customer Experience at Eclerx
As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.
- Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
- Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
- Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.